| Structuring an overall view of macro business processes |
Lack of an overall vision of business processes |
| Having an overall graphic representation of processes at a strategic level |
Presence of overlaps and inefficiencies |
| Identifying process owners and managers |
Ineffectiveness in interdepartmental coordination |
| Facilitating interaction between different units/departments |
Lack of interaction between departments |
| Preventing overlaps and inefficiencies |
Difficulty in valuing individual contributions |
| Using this tool to illustrate the organization to collaborators and partners |
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| Framing individual contributions within the broader context |
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| Reengineering business activities |
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