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A4080.ProblemSolvingPathway

This tool allows adopting a methodical approach to problem- solving: recognizing symptoms, identifying the root causes, exploring solution variants, and enhancing them.

Results you can achieve with this A4ManagementTool Solved Problems
Adopting a resolution process for complex problems Confusing symptoms with problems
Understanding the situation from different perspectives Recurrence of certain problems
Differentiating symptoms, causes, and problems Proposal of temporary solutions
Discovering the root causes (to prevent the problem from recurring) Unsustainable solutions that decision-makers reject
Valuing solutions to facilitate decision-making Unidentified causes
Organizing communication to motivate and reassure  
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A4032.NonConformityTreatment

This tool provides a methodology to effectively manage non-conformities, failures, and malfunctions, turning them into opportunities for the organization.

Results you can achieve with this A4ManagementTool Solved Problems
Decisively addressing non-compliances, faults, and malfunctions Tendency to accept recurring problems
Distinguishing between improvement and non-compliance Ignoring warning signs
Applying solutions following a scale of effectiveness Adopting temporary or palliative solutions
Documenting correct management practices and legal evidence Omitting the investigation of non-conformity causes
Encouraging a resilient and constant approach Unrealized potential due to errors and discrepancies
Identifying waste and reducing environmental impact and costs  

A4080.ProblemSolvingPathway

Results you can achieve with this A4ManagementTool Solved Problems
Adopting a resolution process for complex problems Confusing symptoms with problems
Understanding the situation from different perspectives Recurrence of certain problems
Differentiating symptoms, causes, and problems Proposal of temporary solutions
Discovering the root causes (to prevent the problem from recurring) Unsustainable solutions that decision-makers reject
Valuing solutions to facilitate decision-making Unidentified causes
Organizing communication to motivate and reassure  
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