Levels
Categories
Programs

Results found: 4

The implementation of this A4ManagementTools Chain spans several months.
. Step 1: Formalize the internal communication strategy: A4092.EnterpriseCommunicationStrategy.
. Step 2: Streamline and align internal communication: A4013.LeanCommunication.
. Step 3: Coordinate communication through a communication plan: A4026.CommunicationPlan.
. Step 4: Provide answers to recurring and inconvenient questions to avoid excessive informal communication and uncertainty: A4123.AnswerInconvenientQuestions.

A4092.EnterpriseCommunicationStrategy

This essential tool for every organization balances the three levels of communication, formalizes its communication strategy, and coordinates the involved parties with a clear action plan.

Key Results Solved Problems
Defining a high-level corporate communication strategy Fragmented and repetitive communication
Identifying 10-15 impactful communication actions Spread of rumors
Focusing on a few key messages Confusion between formal and informal communication channels
Balancing the three dimensions of corporate communication Untapped communication potential
Enhancing the positive perception of executives and the trust of collaborators Fluctuating motivation and demotivation among collaborators
Communicating within cognitive saturation limits Poor transmission of enthusiasm and solemnity to collaborators

A4013.LeanCommunication

This strategic tool enables self-assessment, distinguishing between superfluous and essential communication, and defining an action plan based on multiple suggestions.

Key Results Solved Problems
Streamlining communication Tendency to consider internal communication routes as unchangeable
Establishing essential elements Increasing redundancy
Simplifying communication flows Little effort in removing the superfluous
Ensuring message comprehension Accumulation of documentation
Agreeing on what is superfluous Little inclination towards orderly archiving
Reducing information overload Absence of a defined communication strategy
Identifying communication that stands out for its vitality  

 

A4026.CommunicationPlan

This tool facilitates the creation of a consensual communication plan, significantly improving relational effectiveness with minimal investment.

Key Results Solved Problems
Formulating an internal and external communication plan Uncoordinated communication
Defining objectives and inviting action Absence of definition of channels, frequency, and responsibilities
Mapping interests, target audiences, modes and timing of communication Fragmented and repetitive communication
Encouraging attention to content Information overload for recipients
Establishing the action plan and evaluating the effect of communication Poor responsiveness
Codifying common communicative norms Lack of feedback on communication effectiveness

A4123.AnswerInconvenientQuestions

This tool is designed to effectively address both Frequently Asked Questions (FAQs) and Inconvenient Question (FIQs), making decisions more solid, reliable, and persuasive.

Key Results Solved Problems
Addressing frequent and uncomfortable questions Lack of clarity in communications
Eliminating rumors Lack of concrete answers
Answering delicate questions with courage Dissemination of unofficial and uncertain information
Stress-testing decisions to strengthen them Dissatisfaction and demotivation
Expressing one’s expertise Need for repeated clarifications
Generating value in minutes  
Formulating incisive questions and stimulating productive responses  

 

A4092.EnterpriseCommunicationStrategy

Key Results Solved Problems
Defining a high-level corporate communication strategy Fragmented and repetitive communication
Identifying 10-15 impactful communication actions Spread of rumors
Focusing on a few key messages Confusion between formal and informal communication channels
Balancing the three dimensions of corporate communication Untapped communication potential
Enhancing the positive perception of executives and the trust of collaborators Fluctuating motivation and demotivation among collaborators
Communicating within cognitive saturation limits Poor transmission of enthusiasm and solemnity to collaborators