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Results found: 4

. Step 1: Assesses process management and compliance with minimum requirements: A4010.CertificationReadinessAssessment.
. Step 2: Organize business macro-processes into an overview: A4031.EnterpriseProcessOverview.
. Step 3: Map work processes and interfaces: A4050.Workflows&Interfaces.
. Step 4: Draft the work process description sheet: A4086.ActivityDescription.

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A4010.CertificationReadinessAssessment

This tool enables the organization to prepare for an increasing number of certifications by proving compliance with minimum requirements.

Key Results Solved Problems
Obtain an assessment of one’s readiness for certification Poor monitoring of certification progress
Ensure regulatory compliance through continuous self-training Insufficient independent preparation for certifications
Orient to a three-year evolutionary development plan Difficulty getting staff to prepare for internal audits
Support the quality director, owners, and process managers Lack of internal self-assessment
Nonconformities systematically managed and resolved Difficulty relating activities to procedures (requirement for certification)
Appreciate progress supported by evidence Difficulty in transferring know-how to the organization
Document proper management practice and legal evidence  
Have adequate preparation to handle audits and certifications  
Go!

A4031.EnterpriseProcessOverview

This tool facilitates the visual representation of process architecture at a macro level, allowing for holistic and integrated management.

Key Results Solved Problems
Structuring an overall view of macro business processes Lack of an overall vision of business processes
Having an overall graphic representation of processes at a strategic level Presence of overlaps and inefficiencies
Identifying process owners and managers Ineffectiveness in interdepartmental coordination
Facilitating interaction between different units/departments Lack of interaction between departments
Preventing overlaps and inefficiencies Difficulty in valuing individual contributions
Using this tool to illustrate the organization to collaborators and partners  
Framing individual contributions within the broader context  
Reengineering business activities  
Go!

A4050.WorkflowsAndInterfaces

This tool allows mapping the organization's operational processes, making activities and responsibilities explicit, facilitating continuous development integration, and preserving the knowledge heritage.

Key Results Solved Problems
Documenting workflows ensuring functional interfaces Procedures subject to frequent changes
Making work procedures accessible Inability to capitalize on best practices
Migrating know-how so it becomes company assets Uncoordinated initiatives
Decreasing reliance on “indispensable” collaborators Difficulty in the autonomous learning of newcomers
Avoiding isolated or compartmentalized operations Ongoing inefficiencies, redundancies, and waste
Accelerating the onboarding of new collaborators Erosion of profit margins
Identifying and reducing waste to decrease environmental impact and costs Uncoordinated spread of information
Conducting regular audits  
Go!

A4086.ActivityDescription

This tool allows for the clear and unambiguous definition of the reference framework for a process, document, activity, service, or product, in order to properly contextualize it.
Key Results Solved Problems
Having a framework. Lack of clarity in the operational context.
Support self-training of employees. Errors in processes due to missing references.
Support audits and accreditations. Difficulty in self-training for new collaborators.
Enhance the quality of procedures. Inconsistency between procedures and actual activities.
Contextualize an activity uniquely. Inefficiencies during audits or accreditations.
Generate formal value. Risk of subjective interpretation of activities.

A4010.CertificationReadinessAssessment

Key Results Solved Problems
Obtain an assessment of one’s readiness for certification Poor monitoring of certification progress
Ensure regulatory compliance through continuous self-training Insufficient independent preparation for certifications
Orient to a three-year evolutionary development plan Difficulty getting staff to prepare for internal audits
Support the quality director, owners, and process managers Lack of internal self-assessment
Nonconformities systematically managed and resolved Difficulty relating activities to procedures (requirement for certification)
Appreciate progress supported by evidence Difficulty in transferring know-how to the organization
Document proper management practice and legal evidence  
Have adequate preparation to handle audits and certifications