Moderating challenging conversations and resolving disputes |
Tendency to ignore the onset of conflicts |
Anticipating potentially problematic situations |
Passive acceptance of unpleasant situations |
Facilitating mediation meetings |
Compromise of logic due to personal identity and pride |
Encouraging constructive dialogue between parties |
Overly emotional responses |
Promoting an inclusive climate (also to parties not directly involved) |
Conflict resolution attempts that do not restore relationships |
Establishing an environment of trust and openness |
Predominance of the subjective over the objective plane |
Having a reference for established agreements |
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