Handle daily operations – A4ManagementTools

Procedure in correct order:

. Step 1: Follow up on activities and verify progress: A4042.StepsForward.
. Step 2: Delegate with greater intentionality and fewer interruptions: A4007.Delegation.
. Step 3: Ensure work execution readiness: A4074.WorksPreparation.
. Step 4: Coordinate activity execution: A4129.10MinutesBriefing.
. Step 5: Share feedback. Reward and correct: A4001.Feedback.

A4007.Delegation

This tool facilitates the effective delegation of activities, tasks and responsibilities, enabling the performer to take care of them independently and accurately.

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Key Results	Solved Problems
Delegating tasks and responsibilities effectively	Tendency to centralize (fear of negative outcomes of delegation)
Formalizing the project charter	Too much time needed to delegate
Providing the executor with the necessary tools for autonomous work	Insufficient use of the available delegation parameters (over 30 available)
Delegating while avoiding creative interpretations	Frequent interruptions for clarifications
Quickly identifying what is needed or missing	Expectations of the principal forgotten
Agreeing on binding results	The executor’s frustration in the face of repeated changes of direction
Creating a positive work environment and encouraging collaborators to overcome challenges	Waiting for the minimum requirements necessary for execution
Keeping track of what has been delegated and monitoring its progress	Excessive use of resources in carrying out activities

A4074.WorksPreparation

This tool facilitates the optimal preparation of carrying out high- quality activities, inspired by more than 50 practical tips.

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Key Results	Solved Problems
Having an anticipatory calendar (documenting cyclic activities)	Preventable errors
Having an action plan (shared and reusable)	Operational inefficiencies
Keeping control of costs, times, and goals	Prolonged waiting times
Documenting standardized procedures	Management unforeseen events
Minimizing environmental impact: errors, waste, defects	Lack of consideration for the environment
Increasing collaborators’ satisfaction	Unnecessary movements and waste
	Health and safety risk
	Underutilization of human capital

A4129.10MinutesBriefing

This tool, extremely useful, allows aligning collaborators before an activity, defining clear tasks and expectations.

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Key Results	Solved Problems
Adequately organizing before starting an activity	Rough coordination
Guiding collaborators towards targeted and meaningful actions	Lack of clear communication of directives
Ascertaining understanding and acceptance of assigned tasks	Uncertain approach to the activity
Avoiding uncoordinated initiatives	Sudden changes during execution
Minimizing errors, misunderstandings, and accidents	Demotivation and loss of focus among collaborators
Adhering to correct management practices	Results not meeting expectations
Encouraging proactive collaborator engagement in overcoming challenges

A4001.Feedback

This tool allows offering feedback to collaborators and partners, acknowledging merits, identifying areas of improvement, and monitoring the effectiveness of corrective actions.

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Key Results	Solved Problems
Sharing constructive feedback that serves as motivation	Absent or occasional recognition of merits
Expressing appreciation to collaborators and partners	Limited use of feedback as an incentive
Encouraging collaborators to realize their potential	Tolerance of negative behaviors
Strengthening relationships between managers and employees, clients, suppliers, and colleagues	Reluctance to implement corrective actions
Documenting your commitment to supporting professional growth	Authoritarian tendencies and inappropriate behaviors
Objectifying corrective actions with a fact- and data-based approach	Lack of communication of expectations as superior
Managing inappropriate behaviors (ensuring patience is not perceived as acceptance)
As a last resort: terminating the employment relationship following proper management procedures (after exploring all possible alternatives)

A4042.StepsForward

This tool enables the listing of tasks to be completed and encourages teams to work proactively.

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Key Results	Solved Problems
Protocoling pending issues and resolving them in an organized manner	Uncertainty about the progress of delegated activities
Compiling a document with all tasks to be performed	Ambiguity regarding task assignments
Putting certain activities on hold (to allow them to mature or to decide whether to abandon them)	Propensity to postpone the most challenging activities
Making collaborators responsible	Tendency to react rather than anticipate
Appreciating the efforts made	Engagement in tasks of little relevance instead of critical ones
Consulting progress without needing to ask	Difficulty in coordinating harmoniously
Organizing ideas in a few moments
Limiting email exchanges

A4007.Delegation

Key Results	Solved Problems
Delegating tasks and responsibilities effectively	Tendency to centralize (fear of negative outcomes of delegation)
Formalizing the project charter	Too much time needed to delegate
Providing the executor with the necessary tools for autonomous work	Insufficient use of the available delegation parameters (over 30 available)
Delegating while avoiding creative interpretations	Frequent interruptions for clarifications
Quickly identifying what is needed or missing	Expectations of the principal forgotten
Agreeing on binding results	The executor’s frustration in the face of repeated changes of direction
Creating a positive work environment and encouraging collaborators to overcome challenges	Waiting for the minimum requirements necessary for execution
Keeping track of what has been delegated and monitoring its progress	Excessive use of resources in carrying out activities