Become a Team Leader – A4ManagementTools

A4008.ObjectivesAndKeyResults

This tool encourages the drafting of precise goals and outcomes, translating them to all hierarchical levels and fostering a harmonious execution of tasks.

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Key Results	Solved Problems
Formulating persuasive goals and pursuing tangible results	Inconsistent results despite available objectives
Translating goals and results into an action plan	Fluctuating motivation among some collaborators
Guiding collaborators towards meaningful actions	Difficulty in clarifying the objective when required by the recipient
Making collaborators aware of the importance of their contribution	Need to frequently repeat instructions
Encouraging collaborators to exceed their current limits	Absence of significant results
Reducing interference
Easily recalling the agreements made

A4007.Delegation

This tool facilitates the effective delegation of activities, tasks and responsibilities, enabling the performer to take care of them independently and accurately.

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Key Results	Solved Problems
Delegating tasks and responsibilities effectively	Tendency to centralize (fear of negative outcomes of delegation)
Formalizing the project charter	Too much time needed to delegate
Providing the executor with the necessary tools for autonomous work	Insufficient use of the available delegation parameters (over 30 available)
Delegating while avoiding creative interpretations	Frequent interruptions for clarifications
Quickly identifying what is needed or missing	Expectations of the principal forgotten
Agreeing on binding results	The executor’s frustration in the face of repeated changes of direction
Creating a positive work environment and encouraging collaborators to overcome challenges	Waiting for the minimum requirements necessary for execution
Keeping track of what has been delegated and monitoring its progress	Excessive use of resources in carrying out activities

A4074.WorksPreparation

This tool facilitates the optimal preparation of carrying out high- quality activities, inspired by more than 50 practical tips.

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Key Results	Solved Problems
Having an anticipatory calendar (documenting cyclic activities)	Preventable errors
Having an action plan (shared and reusable)	Operational inefficiencies
Keeping control of costs, times, and goals	Prolonged waiting times
Documenting standardized procedures	Management unforeseen events
Minimizing environmental impact: errors, waste, defects	Lack of consideration for the environment
Increasing collaborators’ satisfaction	Unnecessary movements and waste
	Health and safety risk
	Underutilization of human capital

A4003.EmployeeEvaluation

This tool facilitates the assessment of collaborators' performance, objective formalization, and the development of an action plan for the upcoming year.

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Key Results	Solved Problems
Guiding collaborators throughout the upcoming year	Constant need for performance realignment
Harmonizing the aspirations of collaborators with those of the organization	Lack of a performance evaluation method
Calling to action and to contribution	Unattainable work goals (lack of clear agreement)
Integrating new necessary performances	Inconsistent motivation
Promoting the (independent) development of collaborators and tracking progress	Decreased competitiveness of the company’s human capital
Proving to be a reliable and credible leader	Limited knowledge of current best practices
Quickly recalling what was agreed upon	Lack of human capital development

A4024.LeanActions

This tool facilitates self-evaluation and the identification of interventions to simplify, standardize, and promote organized and cooperative work (among countless suggestions).

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Key Results	Solved Problems
Streamlining activities and processes for greater agility	Tendency to hoard
Identifying waste, reducing its impact and costs	Disorganized management of workspaces
Self-assessing to recognize your simplification capabilities	Unsynchronized operations
Minimizing search and preparation times	Frequent operational and mental disorder
Responding to client requests within the time of a short phone call	Repetitions, errors, and waste
Establishing a coordinated and gradual team approach	Obstacles in establishing effective collaboration
Appreciating collaborators’ efforts and stimulating self-generated improvement	High time spent searching for information and documents
Reducing waste by adopting a subtraction-based mindset

A4029.ImprovementActions

This tool offers a methodology for assigning concrete continuous improvement measures to every collaborator (inspired by multiple suggested activities), along with an action and monitoring plan.

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Key Results	Solved Problems
Implementing the continuous improvement process	Irregular progress
Comparing your management methodologies with best practices	Few bottom-up initiatives
Optimizing activity execution, inspired by multiple proposals	Intermittent application of best practices
Adopting a systematic approach in task execution	Inadequate verification of the application of improvement actions
Ensuring that best practices are effectively applied	Recurrence of non-conformities
Extending the improvement approach to all company sectors, in compliance with ISO 9001 standards	Occasional integration of learnings into processes
Valuing each collaborator’s contribution
Identifying waste and reducing environmental impact and costs

A4039.DailyPareto

This tool enables the detection of crucial activities that contribute significantly to results.

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Key Results	Solved Problems
Identifying activities that produce 80% of results with 20% of effort	Failure to apply the Pareto principle
Setting the correct priorities	Tendency to prioritize what is urgent (but not important)
Identifying the key activities	Believing that the more you do, the more you get
Overcoming major challenges before 10 AM	Irregularity in task performance
Maintaining a high energy rhythm	Problems in completing activities
(Re)orienting yourself whenever needed
Recognizing your efforts and motivating yourself

A4053.ConflictSolver

This tool provides an opportunity to turn disagreements into opportunities for growth. A clear sign of responsible and solid leadership.

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Key Results	Solved Problems
Moderating challenging conversations and resolving disputes	Tendency to ignore the onset of conflicts
Anticipating potentially problematic situations	Passive acceptance of unpleasant situations
Facilitating mediation meetings	Compromise of logic due to personal identity and pride
Encouraging constructive dialogue between parties	Overly emotional responses
Promoting an inclusive climate (also to parties not directly involved)	Conflict resolution attempts that do not restore relationships
Establishing an environment of trust and openness	Predominance of the subjective over the objective plane
Having a reference for established agreements

A4114.TeamStressReducer

This tool promotes the adoption of practices aimed at reducing pressure and preventing the rise of interpersonal tensions.

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Key Results	Solved Problems
Anticipating problems and minimizing stress in the team	Neglect of relational dynamics
Implementing preventive measures	Unresolved conflicts
Avoiding conflicting dynamics	Escalation of tensions rather than early resolution
Defining an action plan to strengthen relationships	Conflicts escalating from technical to personal levels
	Poor understanding towards colleagues
	Accumulation of stress

A4123.AnswerInconvenientQuestions

This tool is designed to effectively address both Frequently Asked Questions (FAQs) and Inconvenient Question (FIQs), making decisions more solid, reliable, and persuasive.

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Key Results	Solved Problems
Addressing frequent and uncomfortable questions	Lack of clarity in communications
Eliminating rumors	Lack of concrete answers
Answering delicate questions with courage	Dissemination of unofficial and uncertain information
Stress-testing decisions to strengthen them	Dissatisfaction and demotivation
Expressing one’s expertise	Need for repeated clarifications
Generating value in minutes
Formulating incisive questions and stimulating productive responses

A4129.10MinutesBriefing

This tool, extremely useful, allows aligning collaborators before an activity, defining clear tasks and expectations.

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Key Results	Solved Problems
Adequately organizing before starting an activity	Rough coordination
Guiding collaborators towards targeted and meaningful actions	Lack of clear communication of directives
Ascertaining understanding and acceptance of assigned tasks	Uncertain approach to the activity
Avoiding uncoordinated initiatives	Sudden changes during execution
Minimizing errors, misunderstandings, and accidents	Demotivation and loss of focus among collaborators
Adhering to correct management practices	Results not meeting expectations
Encouraging proactive collaborator engagement in overcoming challenges

A4133.Debriefing

This tool enables the identification of best practices, areas for improvement, and formulating a concrete action plan following an activity.

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Key Results	Solved Problems
Reviewing a completed activity to extract lessons	Completing a task without drawing lessons
Highlighting difficulties and areas for improvement	Ineffectiveness
Documenting lessons learned	Learning without extensive sharing
Preventing repetition of mistakes	Tendency to underestimate debriefing time, considering it superfluous
Conferring a sense of accuracy to the work done	Limiting oneself to superficial communication exchanges
Valuing participants’ contributions	Absence of post-debriefing follow-up

A4001.Feedback

This tool allows offering feedback to collaborators and partners, acknowledging merits, identifying areas of improvement, and monitoring the effectiveness of corrective actions.

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Key Results	Solved Problems
Sharing constructive feedback that serves as motivation	Absent or occasional recognition of merits
Expressing appreciation to collaborators and partners	Limited use of feedback as an incentive
Encouraging collaborators to realize their potential	Tolerance of negative behaviors
Strengthening relationships between managers and employees, clients, suppliers, and colleagues	Reluctance to implement corrective actions
Documenting your commitment to supporting professional growth	Authoritarian tendencies and inappropriate behaviors
Objectifying corrective actions with a fact- and data-based approach	Lack of communication of expectations as superior
Managing inappropriate behaviors (ensuring patience is not perceived as acceptance)
As a last resort: terminating the employment relationship following proper management procedures (after exploring all possible alternatives)

A4042.StepsForward

This tool enables the listing of tasks to be completed and encourages teams to work proactively.

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Key Results	Solved Problems
Protocoling pending issues and resolving them in an organized manner	Uncertainty about the progress of delegated activities
Compiling a document with all tasks to be performed	Ambiguity regarding task assignments
Putting certain activities on hold (to allow them to mature or to decide whether to abandon them)	Propensity to postpone the most challenging activities
Making collaborators responsible	Tendency to react rather than anticipate
Appreciating the efforts made	Engagement in tasks of little relevance instead of critical ones
Consulting progress without needing to ask	Difficulty in coordinating harmoniously
Organizing ideas in a few moments
Limiting email exchanges

A4023.ProjectManagement

This tool integrates the most efficient techniques for organizing activities and projects, distributing responsibilities, delegating, and facilitating monitoring and audits.

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Key Results	Solved Problems
Formulating a strategy, managing projects, and coordinating activities effectively	Absence of a coordinated action plan
Defining clear and unmistakable goals	Tendency to manage activities empirically, without consolidated methodologies
Conducting kick-off meetings to align the team	Habit of passively accepting unforeseen events
Plotting a path and taking the first steps immediately	Tendency to centralize decisions
Incorporating the responsibility assignment matrix	Presence of uncoordinated initiatives
Scheduling periodic reviews	Limited autonomy for team members and frequent interruptions
Having a reminder and knowing the status of projects at a glance, at any time	Obstacles in defining and monitoring costs, deadlines, and objectives
Mobilizing the team to overcome challenges together	Difficulty in knowing the next 2-3 phases in advance