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Programs

Results found: 6

. Step 1: Address non-conformities: A4032.NonConformityTreatment.
. Step 2: Request feedback on performance or products: A4001.Feedback.
. Step 3: Highlight the most frequent reports and establish priorities: A4101.4HoursImprovementSprint.
. Step 4: Follow up on activities and verify progress: A4042.StepsForward.
. Step 5: For activities exceeding 80 work hours, use the project management tool: A4023.ProjectManagement.
. Step 6: Ensure operational continuity and response actions: A4020.BusinessContinuityActions.

A4032.NonConformityTreatment

This tool provides a methodology to effectively manage non-conformities, failures, and malfunctions, turning them into opportunities for the organization.

Key Results Solved Problems
Decisively addressing non-compliances, faults, and malfunctions Tendency to accept recurring problems
Distinguishing between improvement and non-compliance Ignoring warning signs
Applying solutions following a scale of effectiveness Adopting temporary or palliative solutions
Documenting correct management practices and legal evidence Omitting the investigation of non-conformity causes
Encouraging a resilient and constant approach Unrealized potential due to errors and discrepancies
Identifying waste and reducing environmental impact and costs  

A4101.4HoursImprovementSprint

This tool facilitates conducting a 4-hour workshop aimed at highlighting the most and least productive activities and establish the corrective actions.

Key Results Solved Problems
Identifying strengths and weaknesses through a 2-4 hour focus meeting Reluctance to stop the 3 least effective activities
Directing efforts and resources to avoid resistance Lack of a shared action plan
Eliminating the three major weaknesses in a sprint Lack of a unified direction of intent
Mobilizing collaborators towards an immediate goal Ongoing unproductive activities
Identifying new collective resources Dissatisfaction among those who perceive inefficiencies but cannot find allies
Dealing with concerns as a group Difficulty in agreeing on actions to be taken
Conducting informal but effective audits  

A4042.StepsForward

This tool enables the listing of tasks to be completed and encourages teams to work proactively.

Key Results Solved Problems
Protocoling pending issues and resolving them in an organized manner Uncertainty about the progress of delegated activities
Compiling a document with all tasks to be performed Ambiguity regarding task assignments
Putting certain activities on hold (to allow them to mature or to decide whether to abandon them) Propensity to postpone the most challenging activities
Making collaborators responsible Tendency to react rather than anticipate
Appreciating the efforts made Engagement in tasks of little relevance instead of critical ones
Consulting progress without needing to ask Difficulty in coordinating harmoniously
Organizing ideas in a few moments  
Limiting email exchanges  

A4023.ProjectManagement

This tool integrates the most efficient techniques for organizing activities and projects, distributing responsibilities, delegating, and facilitating monitoring and audits.

Key Results Solved Problems
Formulating a strategy, managing projects, and coordinating activities effectively Absence of a coordinated action plan
Defining clear and unmistakable goals Tendency to manage activities empirically, without consolidated methodologies
Conducting kick-off meetings to align the team Habit of passively accepting unforeseen events
Plotting a path and taking the first steps immediately Tendency to centralize decisions
Incorporating the responsibility assignment matrix Presence of uncoordinated initiatives
Scheduling periodic reviews Limited autonomy for team members and frequent interruptions
Having a reminder and knowing the status of projects at a glance, at any time Obstacles in defining and monitoring costs, deadlines, and objectives
Mobilizing the team to overcome challenges together Difficulty in knowing the next 2-3 phases in advance

A4020.BusinessContinuityActions

This tool catalogs preventive and corrective, mild and acute measures with the aim of ensuring business continuity based on events and alert levels.

Key Results Solved Problems
Establishing response protocols to maintain operational continuity Disorganized individual actions
Preparing an emergency intervention plan Late and limited disruption indicators
Designing layered responses based on alert levels (predictive rather than reactive) Absence of self-analysis on disruptive factors (endogenous and exogenous)
Compiling a responsibility assignment matrix Uncertainties about roles and recovery procedures
Verifying alternative plans Delays in reacting to events
Exploring and verifying mitigation measures Lack of action plans for scenarios
Establishing and testing recovery procedures (disaster recovery)  
Guiding the organization towards planned redundancy and flexibility (resilient approach)  

A4032.NonConformityTreatment

Key Results Solved Problems
Decisively addressing non-compliances, faults, and malfunctions Tendency to accept recurring problems
Distinguishing between improvement and non-compliance Ignoring warning signs
Applying solutions following a scale of effectiveness Adopting temporary or palliative solutions
Documenting correct management practices and legal evidence Omitting the investigation of non-conformity causes
Encouraging a resilient and constant approach Unrealized potential due to errors and discrepancies
Identifying waste and reducing environmental impact and costs